Please Read Carefully:
So what is Virtual CheckIn? This is our team’s best effort to cover multiple scenarios we saw in keeping our client’s officse safe, as well as getting signed consent forms.
Virtual Check-In’s was developed solely for the use of our current retainer clients. However, many offices we don’t work with have expressed interest in using this.
This system is designed as-is; which means this specific workflow may not won’t work for a lot of offices.
Please try to understand how it works, what it solves, and if it fits your office before signing up. We know this solution won’t work for every office — there are too many scenarios and variables we can’t account for.
We wish we had more time to make it into a full-fledged, feature-rich app, but we hope this is a short term problem. We also hope that your PMS offers a solution like this soon.
In the meantime, we hope this helps!
A few quick notes:
- Read all the FAQ’s before you sign up – it’s important.
- Pay special attention to “How many signs do I need?”
This doesn’t exactly fit our work flow
To that, we say we’re genuinely sorry. There are too many variables and too many different ways people run their office for us to effectively, and in a timely fashion, address all of that.
We designed this to fit a cross section of the needs we were presented – and to do it quickly!
Those needs are:
1) Making sure we limit when/how people come into the office.
2) Making sure we can accommodate offices that want to take a person’s temperature.
3) Making sure we absolutely get a signed consent form.
4) Saving offices the time and hassle of having to read through consent forms.
What does the setup fee cover?
Simple. It covers our costs.
Your setup fee covers the first three months of us keeping this service up and running for you. We’re only covering our server cost, our hosting, data storage as well as management of your data and QR codes.
how many signs do I order?
Not such a simple answer!
Most offices are buying enough to cover the front door and other areas, meaning about 3-5 pieces per office. Do you need that many? No clue. You would know better – at the very least, make sure people can see it before they enter your office – so that means the front door.
You don’t actually have to buy signs if you don’t want. We’re just trying to streamline the entire process for you.
If you have multiple offices, please consider the following:
- If you have multiple offices, you may need to fill this form for EACH office.
- If each office has different people that need to be notified of patient arrival, text messages, and emails, a unique QR code and a unique set of notifications (Email and text)
- Why? We have to create separate forms, QR codes, and notification rules for each office – for example if the person who should be notified is different at each location, then we need to sets of signs and forms, or else one person will be notified constantly at an office they are not at.
WHAT ABOUT PRINT and getting it delivered?
To save you time, we can do that too!
Just use the sign up for to tell us how many of each kind of banner you need.
Before we go to print, you will be sent proofs for approval.
Printing takes 2 days to print, and then about 2-5 business days for delivery.
What about rush orders?!
Let us know if you need a rush order, we can add it to the cost! Rush jobs usually go out in 1 day and are delivered in 3 business days max.
What happens after I submit my payment?
After you submit your payment, you’ll be redirected to a page where you can provide us with your office information.
This will include logos, notification phone numbers, customized verbiage you may want on the site, etc.
Can we customize our forms?
Sadly, we don’t have the time to customize forms and form questions.
The way we built the current forms (You can see a demo here) is by finding a cross section of every consent form we’d seen, and making sure we covered all those questions in our forms.
What About A Contract?
This contract and payment is for 3 months – we hope you don’t need this longer than that!
If after 3 months, you still need this service, we can bill you month-to-month as needed to cover our costs. If you’re curious about what it says, here is a link!
Are you still adding features?
It’s honestly hard to say. This isn’t a revenue-generating solution for us, so unless a big problem presents itself, its unlikely that we will do much other than support what we’ve currently built.
Now, we aren’t going to let it collapse on itself, but there is no current development roadmap for this, as we consider this good, thoughtful solution to a temporary problem.
I Have other questions! Help!
What if a minor fills this out? What if I want to notify patients of what to expect the night before? What If I don’t want to use the temperature check? What if the link to my QR code needs to change? What if I need to change my notifications?
These are all extremely valid questions. Questions that we are answering actively on the landing page for this application. This list will grow as we have more questions, so please go to the link below to get all the answers: